Customer Support Specialist - (Remote) at MUDFLAP

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Become a Mudflap Customer Support Superstar!

Are you a customer service champion with a passion for helping businesses thrive? Do you enjoy working in a fast-paced environment where every day brings new challenges? If so, the Customer Support Specialist role at Mudflap might be your perfect fit!

Fuel the Success of Trucking Businesses

Mudflap is a revolutionary fintech company empowering the $800 billion trucking industry. Our cutting-edge payment products help truckers save money on fuel, their biggest expense. As a Customer Support Specialist, you'll be a hero to our customers, ensuring they get the most out of Mudflap and achieve their business goals.

Unleash Your Inner Customer Support Guru

• Phone, Chat & Email Extraordinaire: Be a master of multiple communication channels, providing exceptional support to customers via phone calls, live chats, and emails.
• Product Proficiency: Become a Mudflap product expert, resolving customer inquiries and troubleshooting problems with efficiency.
• Outbound Champion: Proactively reach out to customers and truck stop partners, building relationships and fostering a positive brand experience.
• Collaboration Ninja: Work seamlessly across departments to identify ways to continuously improve customer support on a grand scale.

Why Mudflap is Your Dream Customer Support Gig

• Remote-First Freedom: Enjoy the flexibility and convenience of working from anywhere, with a variety of shift times to fit your schedule.
• Be Part of Something Big: Join a mission-driven team transforming a massive industry, and see your work directly impact the success of Mudflap.
• Competitive Compensation & Growth: Earn a competitive salary of $21 - $23 per hour, with potential for incentives and advancement opportunities in a fast-growing company.
• Thrive in a Fast-Paced Environment: If you love a challenge and a dynamic atmosphere, Mudflap is the place for you. We embrace a collaborative "all hands on deck" approach where your ideas are valued.
• Benefits Package: Mudflap offers a comprehensive benefits package that includes health insurance, 401(k) with company match, WFH stipend, and PTO.

Ready to put your customer service skills to the test and join a company making waves in the fintech industry? Apply now and become a Mudflap Customer Support Superstar!